My New Fusion 1911 and Experience

[Grouse]

I have had work done by many different gun smiths. The 2 week, 3 month, 6 month time estimates are almost always 1/2 what it ends up being, if not 1/3rd.

[Caleb]

I have never ordered a custom made gun so, I have no say with that. Allto, customer service is customer service. Were you charged for the flat top machining? If so, I would at least send an email about it. Just my $0.02

On a bright side...that is a beautiful pistol you got there!

[douglas_knott]

You mentioned the F word? Hail Caeser will be along shortly. His experience wasnt pleasant either.

[Olympus]

The reverse two-tone is the overall scheme I was looking for. Kimber, Sig, S&W, and Para all make models in that scheme. I think the CDP is an alloy frame.

[Olympus]

Well, it turns out there is more to the Fusion saga. I just received my credit card statement in the mail today, the statement that included my final payment for my gun. I typically just pay the bill and throw the statement away, but I thought I better look it over just in case there was a problem. And who would have guessed, but there was!

Judging by my credit card statement, Bob Serva overcharged me by $57.90. I just called and left him a voicemail about this. I also sent an email. We'll see what the malfunction is this time. What a PITA this process has been. Never again....

[titanse05]

You certainly aren't the only one that is less than impressed with Fusion and the purchasing process. I have a Fusion that I bought on GB for $1200 and sent it in to Fusion for some additional work. I also sent my Heritage to add some serrations to the front strap. The work was priced very fairly and both we're returned to me in a timely manner (albeit two weeks later than initially quoted). Bob responded to my emails in a timely manner as well. My experience was positive but it seems I'm in minority online.

All of that being said, you have a nice Fusion there and I like the top serrations. Beautiful pistol!


Sent from my Samsung Galaxy S4

[Olympus]

Well, just got an email response from Bob. He sends me a new invoice and says that this is the one they were working off last. In looking at the invoice, I found that there was a charge for $57.90 for two additional mags. The thing is that I never requested two additional mags, ever, during the course of the build. And I did not receive two additional magazines when the gun was shipped to me. So my best guess is that some other customer requested two mags and the cost got added to my build instead of someone else's.

I replied back to Bob, explaining this exact thing to him. I also attached a copy of the last invoice sheet that he emailed me....clearly showing the REAL remaining balance and clearly showing that there was never an extra $57.90 charge for two additional magazines. I asked that my credit card be refunded the $57.90. We'll see how this plays out.

[Riverpigusmc]

Man, this whole deal sucks purple possum pecker. Thank the Lord for Wilson Combat CS

BTW...do you know someone who can make grips for your new pistol?

[Lonestar grips.]

you got a very nice pistol, that being said it wasn't what you ordered, took much longer to build than he said and he charged you extra for the shipping and for two Mag's you didn't ask for or even get, if it was me i'd demand a refund and warn everyone who'll listen not to buy from Bob Serva, a mistake or two is one thing but this F**k up shouldn't even be in business.

[Olympus]

Thanks fellas. I told him I expected a refund. If not, I'll dispute the charge with my credit card company.

He replied and said they made an error and they would get me a refund. We'll see. They usually don't get in any hurry with anything.