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#1
03-28-2012, 06:26 PM
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RCBS is Top-Notch!
I E-Mailed RCBS the other day because I screwed up the plastic inserts and the rods for my RCBS Hand-Primer and I wanted prices on replacement inserts and rods. I freely admitted that I messed them up trying to seat Primers in Milsurp cases, HXP to be exact(HXP uses three little light dimples to crimp factory primers and most priming systems don't even notice them) and LC-52 Carbine cases.
Well, I got an E-Mail today From RCBS stating they're sending the parts free under warranty! That is outstanding Customer Service when the customer admits to being at fault and they still honor their warranty! Anybody who buys anything but BIG-GREEN is crazy, great company! Dave
__________________
Diligentia, Vis, Celeritas COTEP#CBOB0428 NRA,GCA,OGCA, USAF,Msgt.(Ret.) 
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#2
03-28-2012, 06:29 PM
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Good deal Dave!!
 All I use is RCBS die sets!!
__________________
"This is the 44 Magnum AutoMag and holds a 300 grain cartridge and if properly used can remove the fingerprints"!! COTEP # CBOB0152
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#3
03-28-2012, 06:34 PM
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Ditto Dave,
I also use RCBS........... 
__________________
CBOB:0002 1905 Savage 380, 1978, 1980 DW Pistol Pacs, Severns Custom 1985 Springer 1911A1, 09 DW Marksman, S&W Model 19-6, GSG 1911 22LR. , S&W Model 29-2
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#4
03-28-2012, 06:41 PM
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I haven't started reloading yet, but want to. I've heard lots of great stories like this about RCBS. When I do buy some equipment, I will probably go RCBS because of that.
Thanks for the post. Jason
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#5
03-28-2012, 10:05 PM
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Wait a minute...Dave made a mistake????
NO WAYYYYY....this day shall go down in history! hehehehehehe Good deal Dave, glad to hear they are taking care of ya!
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#6
03-29-2012, 01:21 AM
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thanks for the review Dave. Im researching brands of presses as we speak, and I am really leaning toward RCBS. This here is just another thing to push me towards getting a RCB press :-).
__________________
COTEP #0443 USMC #0311 "Do your duty in all things. You cannot do more, you should never wish to do less." ~Robert E Lee “The hottest places in hell are reserved for those who in times of great moral crises maintain their neutrality.” ~Dante Alighieri
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#7
03-29-2012, 10:50 PM
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I've got a story very similar to Dave's from a phone call with RCBS a few weeks ago. I didn't even get a chance to tell them why it broke (dropped onto a hardwood floor), before I was told that the replacement will be shipped for free.
I'll be replacing a couple LEE die sets with RCBS in the near future. 
__________________
COTEP #CBOB0353 Happiness is a warm, dirty gun.
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#8
04-15-2012, 07:11 AM
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I've had the same experience with RCBS. When I first got into reloading and couldn't get a die to crimp right (heck, I wasn't even sure what a crimp WAS!), they put me straight through to the Speer bullet master reloading god. Still have his number in my Roledex. I've also gotten free parts, and excellent advice from RCBS. They are a plus 10 for me.
Da 
__________________
COTEP: CBOB578 DW CCO SIG GSR 1911 SA Micro Compact and a spectacular cast of others! "You have never lived, until you have almost died. And for those who fight for it, life has a flavor that the protected will never know." Guy de Maupassant, 1893. Anonymously, penned on a sign at a command post at Khe Sanh, RVN.
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#9
04-15-2012, 11:00 AM
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Now how would this post have turned out if RCBS had not come through!!!
 I like to get both sides of the action.
__________________
"This is the 44 Magnum AutoMag and holds a 300 grain cartridge and if properly used can remove the fingerprints"!! COTEP # CBOB0152
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#10
04-15-2012, 02:47 PM
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Simple John, I would have paid for the parts as it was my fault they broke.
__________________
Diligentia, Vis, Celeritas COTEP#CBOB0428 NRA,GCA,OGCA, USAF,Msgt.(Ret.)
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